Effective Date: 28/03/2025

At Heritage Global Bank, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including our website, mobile applications, and banking platforms.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email, phone number, date of birth, social security number, and government-issued ID.
• Account Information: Bank account numbers, transaction history, account balances, and payment details.
• Device & Usage Information: IP address, browser type, operating system, and usage patterns.
• Communications: Any messages, inquiries, or feedback you send to us.

2. How We Use Your Information

Your information is used to:

• Provide, operate, and maintain our banking services.
• Process transactions and verify your identity.
• Improve our website and services based on user activity and preferences.
• Communicate important updates, security alerts, and promotional offers.
• Comply with legal obligations, fraud prevention, and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our services.
• Legal Authorities: When required by law, court order, or regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure.

5. Cookies and Tracking

Our website may use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your information.
• Receive a copy of your information in a portable format.

To exercise your rights, contact our Privacy Officer at info@heritageglobalbank.com

7. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated Effective Date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, you can reach us at:

Heritage Global Bank
Email: info@heritageglobalbank.com
Phone: (901) 518-5862
Address: 475 Northern Lights Blvd, Suite 210, Anchorage, AK 99503, United States.